This policy helps us respect the time and availability of our team members, who have reserved your time slot just for you.
A $50 cancellation fee applies for cancellations made within 48 hours of your service time. This fee covers administrative costs and lost scheduling opportunities.
You can reschedule your cleaning service if you notify us 48 hours in advance. Just call, text, or email us to the date and time you want reschedule. So, we can update your booking slot
Payment is due upon completion. We accept Debit cards, Mastercard, Visa, and American Express. Invoices will be emailed, and you can pay online or in person. Keep your payment info updated.
If payment is not received within 24 hours after the service date, a $50 late fee may apply. Late payments could impact future bookings. We appreciate your cooperation.
If you are not satisfied with our cleaning service, please contact Kare Cleaning LLC within 12 hours of service completion. We will review your concern and may offer a refund or re-cleaning.
If our cleaning team cannot access your home, a full-service fee may apply. Please ensure we have access or provide clear instructions for entry. We appreciate your cooperation.
Kare Cleaning LLC reserves the right to amend these terms and conditions at any time without prior notice. It is the customer’s responsibility to review and understand the latest policies before scheduling or rescheduling services.
