Kare Cleaning LLC – Terms of Service

Effective Date: [04/10/26]

1. Services Provided

Kare Cleaning LLC (“Company,” “we,” “our,” or “us”) provides residential and commercial cleaning services. By booking with us, you agree to these Terms of Service.

2. Booking & Scheduling

• All bookings must be made through our platform, phone, or approved channels.
• Appointment windows may vary based on availability and workload.
• We reserve the right to reschedule due to unforeseen circumstances (weather, staffing, emergencies).

3. Pricing & Payments

• Prices are based on the size, condition, and type of service requested.
• Final pricing may be adjusted if the condition of the property differs from what was described.
• Payment is due upon completion unless otherwise agreed.
• We accept approved payment methods listed on our platform.

4. Cancellations & Rescheduling

• Cancellations must be made at least 24 hours in advance.
• Late cancellations or no-shows may result in a cancellation fee.
• Same-day service changes are not guaranteed.

5. Access to Property

• Clients must provide safe and timely access to the property.
• If we cannot access the property, a fee may be charged.

6. Satisfaction Guarantee

• If you are not satisfied, please notify us within 24 hours.
• We will return to address missed areas at no additional cost.
• Refunds are issued at our discretion.

7. Limitations of Liability

• We are not responsible for:
  
  • Pre-existing damage
  • Improperly secured items
  • Normal wear and tear
• Clients must notify us of fragile or valuable items prior to service.

8. Safety Conditions

• We reserve the right to refuse or stop service if conditions are unsafe.
• This includes hazardous environments, aggressive pets, or harmful substances.

9. Pets

• Pets must be secured or controlled during service for safety.

10. Changes to Terms

We may update these Terms at any time. Continued use of our services means you accept the updated Terms.

Kare Cleaning LLC – Privacy Policy

Effective Date: [04/10/26]

1. Information We Collect

We may collect:

• Name, phone number, email address
• Service address
• Payment information
• Booking and service history

2. How We Use Your Information

We use your information to:

• Schedule and manage services
• Process payments
• Communicate with you about bookings and updates
• Improve our services

3. Information Sharing

We do not sell your personal information.
We may share information with:

• Service providers (cleaning professionals)
• Payment processors
• Software platforms (e.g., Booking systems)

4. Data Security

We take reasonable measures to protect your information, but no system is 100% secure.

5. Cookies & Tracking

Our website may use cookies to improve user experience and track usage.

6. Your Rights

You may request to:

• Access your data
• Update your information
• Delete your data (where applicable)

7. Communication

By providing your contact information, you agree to receive:

• Appointment confirmations
• Service updates
• Customer service communications

You may opt out of marketing messages at any time.

8. Third-Party Services

We are not responsible for the privacy practices of third-party platforms linked to our services.

9. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a new effective date.